Refund Policy

Last updated: October 12, 2026

We want you to be happy with ResumeIQ. If you're not, you can get your money back.

14-day money-back guarantee

You can request a full refund within 14 days of any payment, including your first subscription payment and each monthly renewal, for any reason.

How to request a refund

Our orders are processed by our online reseller Paddle.com, the Merchant of Record for all our orders. To request a refund, either:

• go to paddle.net, look up your order using the email address you paid with, and request a refund; or
• email us at [email protected]with the email address you paid with, and we'll arrange the refund through Paddle.

What happens next

• Refunds are issued by Paddle to your original payment method.
• Depending on your bank or card provider, the money usually appears within 5–10 business days.
• When a subscription payment is refunded, the subscription is cancelled and your account returns to the Free plan.

After 14 days

Payments older than 14days are generally not refundable, but you can cancel at any time to stop future renewals. If something went wrong, such as a duplicate charge or a technical problem that stopped you using the Service, contact us and we'll review it. This doesn't affect any rights you have under the consumer laws of your country.

Contact

Questions about refunds? Email [email protected].